Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to get in touch and what happens once your message lands in our inbox.
How to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and try to reply within two working days. Send your note to [email protected] and let us know what it's about in the subject line — this helps us route it to the right person and get back to you faster.
We do not offer live chat or phone support for site enquiries, and we are not able to help with account issues, deposits, redemptions, or verification problems on any of the sweepstakes casinos we review. Those matters need to go directly to the operator in question, since only they can access your account and process a request.
What You Can Contact Us About
- Questions about our coverage — If something in one of our reviews of new sweepstakes casinos, welcome offers, or Sweeps Coins redemption terms is unclear, ask us and we'll do our best to explain how we researched it.
- Corrections and updates — Welcome bonuses, eligible states, and terms on sweepstakes casino sites change often. If you notice something on our pages that looks out of date — a promotion that's ended, a state restriction that's changed — please flag it. Verifying operator details before they go live is part of our process, but nothing stays static in this space.
- Content suggestions — If there's a new sweeps cash casino, a payment method, or a topic around social casino games you'd like to see covered, tell us. Reader input genuinely shapes what we prioritise.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss coverage, introduce yourself and explain what you have in mind. We're upfront that some pages on this site include commercial relationships, and we can talk through how that works.
- Responsible play concerns — If you or someone you know is struggling with how much time or money is going into social casino play, say so in your message. We'll point you toward resources, though we're not a substitute for a helpline or a licensed support service.
Before You Write to Us About a Specific Casino
Because we cover platforms like Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, and Crash Duel, we get a fair number of messages asking about account-specific issues — a Sweeps Coins redemption that's taking longer than expected, an identity verification request, or a state eligibility question. We're not able to intervene in these directly since we don't operate any of the platforms we review. The fastest path is usually:
- Check the operator's own support pages or terms and conditions first — redemption thresholds, accepted ID documents, and processing timeframes are usually listed there.
- Contact the operator's own customer support team, since they're the only ones who can see your account.
- If you believe something about a platform's stated terms doesn't match what we've published, let us know — that's the kind of discrepancy we do want to hear about.
If you're weighing up options outside sweepstakes-style play entirely, our page on Best Non GamStop Casinos 2026 covers a different category of site and may be worth a look.
What Happens After You Send a Message
A real person reads every email — we don't rely on automated replies to close out enquiries. Our aim is to respond within two working days, though it can take a little longer around busy periods or when a question needs checking against an operator's current terms before we answer. If your message needs more time, we'll tell you rather than leave you waiting.
A Note on Accuracy and Independence
We try to keep information on this site accurate and current, but sweepstakes casino terms — welcome offers, eligible states, minimum ages, and redemption rules — are set by the operators themselves and can change without much notice. Some pages on this site include links to sweepstakes casino operators, and we may earn a commission if you sign up through them; this does not affect how platforms are ranked or reviewed. Reader feedback is one of the ways we catch outdated details, so if something looks off, telling us helps keep the site useful for the next visitor.
Thanks for taking the time to read this far — we're glad to hear from you, whatever the reason.